1. Let your customers speak for your brand.
Yes.Stop rambling.Let your customers do the promotions for your brand.A good product definitely get lot of attention online .So connect with your fans and advocate them to speak for you. 2. Now the question is how to make your friends and customers talk about you? Most of the time,they don't talk about you.This is the biggest challenge for a marketer that people don't care about you.Yes,they don't have to ,right? They care about themselves and it is natural. The best way to make them interested in you is to listen to them,solve their concerns and issues about buying the product that you market. Get regular feedback from your customers using the following methods.
Among these methods,customer service is ongoing and most important.Provide excellent service and respond quickly and enthusiastically.Satisfy your customers for long term. Building trust in you is the key. Effective Communication is not simple but it can be made simple by being honest always especially when some mistake happens.Don't back away from your promises. 3. Customer is always right. Don't forget the rule that customer is always right.Keep a personal relationship with the customers and never let them forget your business. 4. Always say thank you . Appreciate your customers with special thank you notes . (source : Kissmetrics)
0 Comments
Leave a Reply. |